CONTACTING SOCIAL SECURITY Our toll-free number is 1-800-772-1213. Teleservice representatives are on duty to answer your calls between 7:00 a.m. and 7:00 p.m. Monday through Friday. Recorded information and services are available 24 hours a day and on weekends.

Why would I get a call from Social Security?

They state there is a problem with your Social Security number or account. They claim there has been suspicious or fraudulent activity and you could be arrested or face other legal action. They even spoof SSA’s main customer-service telephone number on caller ID.

Where can I Find my SSA phone number?

If you cannot use our online services, although our offices are closed to the public for face-to-face service, employees are assisting people by telephone. You can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information.

Where can I Find my ZIP code for Social Security?

If you need to visit a Social Security office, it’s easy to find an office near you by entering your ZIP code into the Social Security office location web page. However, before you make a trip to the Social Security office, you may want to check the online services page of the Social Security website.

What to do if you get a call from Social Security?

You should: For Social Security impersonations, contact Social Security’s Office of Inspector General at If you receive a notice from Social Security, please use the telephone numbers provided in the notice sent to you. You can also call 1-800-772-1213 or visit socialsecurity.gov for how to contact Social Security.

Where can I make an appointment for Social Security?

They can help you with questions or issues about your retirement benefits and other federal programs such as SSI. You can also call your local Social Security office to schedule an appointment.