Find past bookings

  1. You can find past bookings on the Dashboard or by going to Bookings > Manage bookings.
  2. In the first dropdown list, related to time, please select Travelled to view all completed bookings.
  3. To open a booking, click the booking reference (referred to as PNR).

How do I delete old trips on booking com?

Log in to the extranet. Click on Property and then click on Room details or Property layout. Under the room or unit you want to remove, click on Delete.

How do I contact an owner on booking com?

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane – Click on ‘See Contact Options’.
  4. Choose Account.
  5. Now choose Other.
  6. Then at bottom , See all contact options, and click Message or Call.

How do I manage booking com?

To see and manage an upcoming trip navigate to the Bookings tab. Next, find your booking and click ‘manage booking’. Here you can change dates, add a room, view booking confirmation and policies. You can also see the cancellation policy for the booking and cancel if your plans change.

How do I make changes to booking com?

Making a Change Through the Website

  1. Go to
  2. Log onto your profile by selecting ‘Sign In’ in the top right corner of the screen.
  3. Once you have signed in, click on your name in the top right corner of the screen.
  4. Select the booking you wish to change, and click ‘Update this reservation.

Can I remove my review from booking com?

According to Booking.com, you can request a review removal only in below-mentioned situations: In the case of no-shows, cancellations, and overbookings (when the guest has been relocated as a result). If we suspect that a review isn’t genuine and may be used to target a competitor, we’ll remove it completely.

Can I edit my booking com review?

If you are a guest and you need to change or remove a review you need to: Contact Booking.com by phone (here you find the phone number for your country) or login in your account. Booking.com will send an email where you as a guest can re submit the review that will substitute the old one.

How can I communicate with booking com?

Yes, Booking.com offers a live web chat service for guests to contact Booking.com Customer Service. Guests can access the live web chat service via the Help Center. If you’re a Booking.com accommodation partner, you can contact us via one of these options for further assistance.